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Refund Policy

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Refund Policy

We stand behind the quality of our products and want you to be satisfied with your purchase. If you are not completely satisfied, we’re here to help.

How to Request a Refund

To request a refund, please contact us by email at tudzy0909@gmail.com within [insert number] days of your purchase. In your email, include the following information:

  • Your full name

  • Order number or receipt

  • Reason for the refund request

All refund requests must be submitted in writing via email. Refunds requested through social media or other platforms will not be accepted.

Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • Your request is submitted within the allowed refund period

  • You have not violated any terms of use for the product or service

  • Digital products (such as e-books or courses) must not have been downloaded or heavily accessed (we reserve the right to determine access level)

We reserve the right to deny refund requests that do not meet our policy criteria.

Processing Time

Once your request is received and approved, refunds will be processed within 5–10 business days. The refund will be issued to your original method of payment.

Non-Refundable Items

  • Sale or discounted items

  • Digital products that have been downloaded or accessed

  • Services that have already been provided or fulfilled

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